Privacy policy

TLC is managed and run by Time-Line Continuum Pty Ltd. A timeline that you create can be a precious record of your own life or your family, and we treat it that way. This policy explains the information that we hold and why we hold it.

Your timelines are private

Everything you place in your timeline belongs to you and is visible only to you when you are signed in. Personal timelines do not form part of any public directory, and nothing you enter is published anywhere else.

You can however share your timeline by creating a share link. When you do, you are given a long secret web address. You should also put a secure password on it. You may set it to expire or share only some of the events. You can remove this access at any time.

Anyone in possession of the share link, and the password if you set one, can open it and read the contents.

What we collect

• Your account details. Your name and email address, and a password which is stored scrambled so that nobody here can read it.
• Your timeline information. Titles, descriptions, dates and any images you upload. Images are held in private storage, not on the open web.
• The contact form. Anything you enter in the contact form.
• Visitor statistics. Which pages are visited, and general information such as what country or region visitors are accessing from. TLCp uses Vercel Analytics, which sets no cookies and does not follow you around other websites.

If you were a customer before this version of TLCp, your account and your timelines were carried across from the previous system, so some information here was entered long before today.

The picture tools, and where your photographs go

TLCp can look at a photograph and suggest a caption, a date and a draft timeline. That is genuinely useful, and it means your photograph leaves our systems, so we would rather you heard it here.

• When you use those tools in our AI-assisted event generation, the photograph itself is sent to Anthropic, the company behind the Claude AI service, which writes the suggestion and sends it back.
• We also read the information cameras record inside a picture file, which is usually the date it was taken and sometimes the place.
• If you choose to include the location, those map coordinates are sent to OpenStreetMap to turn them into a place name. If you do not tick that, they are not sent anywhere.

None of this happens to a photograph you simply add to an event. It happens only when you ask for a suggestion.

The contact form

When you communicate with us through the contact page, your name, email address and message are saved in our database so we can read and answer them, and a copy is emailed to our own enquiries mailbox so that a message is not missed. It is not sent to anyone outside Time-Line Continuum, and your address is used as the reply address so that answering you is simply a reply. What is saved stays until we remove it.

If something goes wrong while saving or sending a message, our error record can include the email address you gave, so that we can find the message you sent and reply to it properly.

The form also has two quiet protections against automated abuse. One is a field that is hidden from you and only a machine would fill in. The other briefly notes the network address a message came from, so that the same sender cannot flood us in a few seconds. That note is held in memory for a minute and is never written down.

Cookies

We use two, and neither is for advertising. One keeps you signed in. The other remembers that you have entered the password for a share link, so you are not asked again on every page.

Who else is involved

Running a website means relying on a few services. The ones that can see anything are:

• Vercel, which hosts the site and provides the visitor statistics described above.
• Supabase, which stores your timelines and images.
• Anthropic, which receives a photograph when you ask for a suggestion about it.
• OpenStreetMap, which receives map coordinates when you choose to include a location.
• Resend, which delivers sign-in and password-reset emails.

Each has its own privacy policy. Our hosting providers also keep ordinary technical records of requests to the site, including internet addresses, as any web host does.

Keeping and deleting

We keep the information you have entered for as long as you have an account. We do not sell it, and we do not share it with anyone beyond the services listed above.

You can ask us at any time what we hold about you, ask us to correct it, or ask us to delete your account and all your content. Write to info@time-linecontinuum.com and we will action it.

We can technically reach your timelines because we run the service, and we may do so to fix a fault or restore a backup. We do not read them otherwise.

Changes to this page

If our processes change, you will be notified and this page changes with it, and the date at the top will tell you when.

Getting in touch

Write to info@time-linecontinuum.com or use the contact page. TLCp is a service provided by Time-Line Continuum Pty Ltd.